Terms of Service

Pre-Contractual Information Form

1. PARTIES

1.1. Seller Information: Hereinafter referred to as ‘Seller’.
Title: Salihoğlu Tasarım ve Danışmanlık Şirketi Ticaret Limited Şirketi

Address: Bebek mh. Büyük Bebekderesi Sk. No:1 Beşiktaş/İstanbul
İletişim Bilgileri:
Web Site: http://begumbdh.com/
Telephone: +902122873682
Fax:

Email: info@begumbdh.com

2. DEFINITIONS

a) Law: The Consumer Protection Law numbered 6502

b) Regulation: Regulation on Distance Contracts dated 27.11.2014,

c) Seller: Shall mean the legal entity/person who provides the services and/or sell a product to the consumer under its commercial activities,

d) Buyer: Shall mean the person legal entity/person who consumes the services and/or buys a product subject to the e-trade.

e) Website: Shall mean the domain named ‘http://begumbdh.com/’ which belongs to the Seller for the purposes of e-trade and commercial activities

f) Commodity: Refers to special designed products branded Bégum Bridal Design,

g) Distance Contract: Shall mean the this agreement entered into by between the Seller and Buyer,

h) Service: Refers to any commercial activities provided by Seller to Buyer except selling a product,

i) Consumer: Shall mean the legal entity/person who purchases goods and services for personal use,

j) Personal Data: any information that relates to an identified or identifiable living individual.

3. CONTEXT OF THE FORM

The context of this Pre-Contractual Information Form(“Form”) is to inform the rights and the liabilities of the interested parties related to the sales of the products and services in accordance with the Law and Regulation. Buyers acknowledge and undertake that consuming products and services means becoming a party of this contract followed by paying the fee of the product, VAT (if applicable), shipment (if applicable), extra services (if applicable).

4. PRODUCT(S) DESCRIPTIONS AND PRICES

4.1. At least one main feature of the product(s) and/or service is presented on the website such as color, model, material and accessories.

4.2. All the prices listed and presented on the website are VAT included. Shipment and other expenses are stated separately if applicable. The announced prices are valid until they are updated or removed. Special offers are valid within the specified period of time unless otherwise stated.

4.3. Prices of the product under this agreement and additional expenses (if applicable) are stated below:

Product:

Quantity:

Shipment:

VAT:

Total:

Method of Payment and Plan:
Delivery Address:
Receiver:
Billing Address:

Order Date:

Delivery Date:

Type of Delivery:

5. GENERAL PROVISIONS

5.1. The Buyer acknowledges, declares and undertakes that it has read, on the Seller's website, the main features of the product and services, sale price, method of payment, type of delivery and that it has granted the required confirmation in an electronic environment based on full awareness of such information. The Buyer also acknowledges, declares and undertakes that it has truly, completely and accurately obtained all the information that the Seller is required to provide to the Buyer, which includes the address details, primary features of the ordered product, tax-included price of the products, payment and delivery information before confirming the general conditions in the electronic environment as required for the distance sales contract.

5.2. The delivery time of each

product varies based on the product type, the country to be delivered and the shipping company and also the

related custom process.

5.3. The Seller will deliver the product in line with the qualities stated, the information and documentation needed and in good condition free of any defect as stipulated by the applicable laws regulations, perform the job conforming to standards based on the principles of honesty and decency, maintain and enhance the service quality, to extend due care and diligence while performing the job, and act with caution and prudence.

5.4. Before the contractual liability of execution expires, the Seller may supply a different product in equal quality and price, provided that the Seller notifies the Buyer and receives its clear approval.

5.5. The Seller accepts, declares

and undertakes that it will notify the consumer under the circumstances of failure to meet its obligations subject to the Agreement before the contractual liability of execution expires and refund the total amount to the Buyer within a reasonable

period of time.

5.6. The Buyer is expected to confirm this Agreement electronically for the delivery of the contracted product, and if, for any reason, the price for the contracted product is not paid and/or canceled in the bank records, the Seller’s obligation to deliver the contracted product wiil be revoked.

5.7. The Buyer shall return the product subject to the Agreement within 3 days at its own cost.

if the Buyer’s credit card is used by an unauthorized person and as a result of which, the bank or the financial institution fails to pay the amount for the commodity upon the delivery to the person and/or organization at the address stated by the Buyer.

5.8. The Seller shall notify the Buyer if it fails to deliver the product subject matter of the contract due to force majeure such as occurrences that develop without the discretion of the parties, that are not foreseeable and that prevent and/or delay the fulfilment of obligations of the parties. The Buyer can also request the Sellerto cancel the order, change the order, and/or postpone until the preventing condition no longer exists. In this event, payments made by credit card by the Buyer, the price of the product shall be refunded to the relevant bank within a reasonable period of time by the Seller. The period for the amount refunded to the Buyer's credit card by the Seller being reflected to the account of the Buyer may be 2 (two) to 3 (three) weeks due to the process of the bank hence the Buyer cannot hold the Seller responsible for possible delays since such amount being reflected to the Buyer's accounts after having been refunded to the Bank is completely a process related to the bank.

5.9. The Buyer shall examine the product bought before the delivery. The commodity delivered shall not be ripped, crushed, broken etc. and shall be deemed undamaged and intact. Burden of protection the commodity shall be transferred to the Buyer after the delivery. If the Buyer is willing to exercise the right of withdrawal the product must not be used and the invoice must be returned.

5.10. The Buyer is expected that the personal and other information provided on the website during the signup process are not false. The Buyer will be responsible of any false information caused any damage to the Seller, and in this event the Buyer will compensate all of the Seller’ s losses immediately, paid fully in cash.

5.11. The Buyer is expected to abide by all the applicable laws and not to violate these rules when using the Seller's website. Otherwise, the Buyer shall be, wholly and exclusively, liable for all legal and punitive obligations that may arise.

5.12. Links may be given from the Seller’s own website to other websites and/or other web-contents which are not under the control of the Seller and/or belong to and/or are managed by the third parties. These links are given to facilitate redirection of the Buyer, and they do not support any website or the persons managing the websites and do not constitute any warranty for the information stated in the particular websites.

6. RIGHT OF WITHDRAWAL

6.1. In the distance contracts regarding the sale of goods, the Buyer can exercise its right of withdrawal, without any justification, by rejecting the commodity within 14 (fourteen) days after the product is delivered to the Buyer or to the person/organization at the address designated by the Buyer. In the distance contracts regarding the provision of a service, this period starts on the date the agreement is entered into. The right of withdrawal cannot be exercised in the service agreements where the performance of the service commences upon the confirmation of the consumer before the right of withdrawal expires. The costs arising from the exercise of the right of withdrawal belong to the Buyer.Unless the seller makes an offer to take back the goods, the consumer is obliged to return the goods to the seller or the person who is authorized within ten days from the date of the notification that has exercised right of withdrawal.

6.2. In order to exercise the right of withdrawal, the Seller must be notified in writing within 14 (fourteen) days via e-mail and the product must be unused pursuant to the terms of the “Exemptions for Using the Right of Withdrawal” under section 7. In the event that this right is exercised;

a) The invoice of the product that was delivered to the third party or Buyer, (If the invoice of the product that is requested to be returned is a corporate invoice, then it must be submitted with a return invoice. For the order returns, invoices of which were drawn up in a corporation’s name, if a RETURN INVOICE is not issued, it will not be possible to complete the process of returning an order.)

b) Box, packaging, and, if available, standard accessories must be returned with the products to be returned completely unused without any damage.

c) If there is any decrease in the commodity’s value as a result of the Buyer's fault or its return becomes impossible, the Buyer is liable to indemnify the Seller for losses in proportion to the Buyer’s fault.

7. EXEMPTIONS FOR USING THE
RIGHT OF WITHDRAWAL

The right of withdrawal cannot be exercised in the following cases:

a) the supply of goods made to the consumer’s specifications or clearly personalized

b) the supply of goods with protective elements such as wrapping, band, seal and package, which are not suitable for return due to health or hygiene reasons and were unsealed and used after delivery,

Other exemptions set forth in the
Regulation will be also applicable.

Once the payment for the order placed through the website is made, the Buyer shall be deemed to have accepted all the conditions of the Agreement. The Buyer shall be responsible for making all the software regulations to ensure that an order cannot be placed without a confirmation that the Buyer has read and confirmed this Agreement on the website.

8. SETTLEMENT OF DISPUTES:

The governing law shall be Turkish law and Turkish Consumer Arbitration Committees and Consumer Courts shall be the competent courts of jurisdiction.

Seller :

Buyer :

DATE :

Ön Bilgilendirme Formu

1. TARAFLAR

1.1. Satıcı Bilgileri: Bundan sonra ‘SATICI’ olarak anılacaktır.
Ticaret Unvanı: Salihoğlu Tasarım ve Danışmanlık Şirketi Ticaret Limited Şirketi

MERSİS No: 0741057562700015
Adres:

Bebek mh. Büyük Bebekderesi Sk. No:1 Beşiktaş/İstanbul

İletişim Bilgileri:
Web Sitesi: http://begumbdh.com/
Telefon: +902122873682
Faks:
Email: info@begumbdh.com

2. TANIMLAR

a) Kanun: 6502 sayılı Tüketicinin Korunması Hakkında Kanunu'nu,

b) Yönetmelik: 27.11.2014 tarihli Mesafeli Sözleşmeler Yönetmeliğini,

c) Satıcı: Ticari amaçla tüketiciye hizmet sunacak kişiyi,

d) Alıcı: Satıcı tarafından sağlanan mal veya hizmetten yararlanacak olan gerçek veya tüzel kişiyi,

e) Web Sitesi: Satıcının eticaret ve benzeri faaliyetlerini yürüttüğü ‘http://begumbdh.com/’ alan adını,

f) Mal: Alışverişe konu olan; Bégum Bridal Design House markalı tasarım ürünlerini,

g) Mesafeli Satış Sözleşmesi: Satıcı ve Alıcı arasında akdedilen işbu satış sözleşmesini,

h) Hizmet: Satıcı tarafından Alıcıya sunulan, mal sağlama dışındaki her türlü faaliyeti,

i) Tüketici: Ticari veya mesleki olmayan amaçlarla hareket eden gerçek veya tüzel kişiyi,

j) Kişisel Veri: Kimliği belirli veya belirlenebilir gerçek kişiye ilişkin her türlü bilgiyi,

ifade eder.

3. KONU

İşbu Ön Bilgilendirme Formu, Satıcı ile Alıcı/Sipariş Veren arasında mal ve/veya hizmet alımı hususunda addedilecek olan mesafeli sözleşmeden doğacak hak ve yükümlülükleri Kanun ve Yönetmelikte belirtildiği üzere ortaya koymaktadır. Alıcı/Sipariş Veren İşbu Ön Bilgilendirme Formunu onaylayarak, mal ve/veya hizmet alımını gerçekleştirmek için mesafeli sözleşmeye taraf olması gerektiği, bunu takiben sipariş bedelini, varsa kargo ücreti, vergi ve belirtilen diğer ek ücretleri ödemesi gerektiği hususunda bilgilendirildiğini peşinen kabul eder.

4. SÖZLEŞMEYE KONU ÜRÜN VE ÜRÜN HAKKINDA BİLGİLER

4.1. Ürün ve/veya hizmete ilişkin renk, model, materyal ve eklenti özelliklerinden en az biri web sitesinde sunulmaktadır.

4.2. Web Sitesinde belirtilen ve listenen bütün fiyatlar KDV dahil fiyatlardır. Varsa kargo ücreti ve ek masraflar ayrıca belirtilir. İlan edilen fiyatlar güncellenene, değiştirilene veya kaldırılana kadar geçerlidir. Bir kampanya ilan edildiği takdirde listelenen fiyatlar aksi belirtilmemişse kampanya geçerlilik süresine kadar geçerlidir.

4.3. Mesafeli Sözleşmeye konu ürünün tüm vergiler ve ek masraflar dair fiyatı aşağıdaki gibidir:

Ürün Açıklaması:

Adet:

Birim Fiyatı:

Kargo Tutarı:

KDV:

Toplam:

Ödeme Sekli ve Planı:
Teslimat Adresi:
Teslim Edilecek Kişi:
Fatura Adresi:

Sipariş Tarihi:

Teslimat Tarihi:

Teslim Sekli:

5. GENEL HÜKÜMLER

5.1. ALICI, SATICI’ya ait internet sitesinde sözleşme konusu ürünün temel nitelikleri, satış fiyatı ve ödeme şekli ile teslimata ilişkin ön bilgileri okuyup, bilgi sahibi olduğunu, elektronik ortamda gerekli teyidi verdiğini kabul, beyan ve taahhüt eder. ALICI’nın; Ön Bilgilendirmeyi elektronik ortamda teyit etmesi, mesafeli satış sözleşmesinin kurulmasından evvel, SATICI tarafından ALICI'' ya verilmesi gereken adresi, siparişi verilen ürünlere ait temel özellikleri, ürünlerin vergiler dahil fiyatını, ödeme ve teslimat bilgilerini de doğru ve eksiksiz olarak edindiğini kabul, beyan ve taahhüt eder.

5.2. Sözleşme konusu her bir

ürünün teslimat süresi, ürün

çeşidine, gönderim yapılacak ülkeye ve gönderimi gerçekleştirecek kargo şirketine ve ilgili gümrük süreçlerine

bağlı olarak değişebilir.

5.3. SATICI, Sözleşme konusu ürünü eksiksiz, siparişte belirtilen niteliklere uygun ve varsa garanti belgeleri, kullanım kılavuzları işin gereği olan bilgi ve belgeler ile teslim edecek, her türlü ayıptan arî olarak ilgili hukuki düzenlemelere göre sağlam, standartlara uygun bir şekilde işi doğruluk ve dürüstlük esasları dahilinde ifa edecek, hizmet kalitesini koruyup yükseltecek, işin ifası sırasında gerekli dikkat ve özeni gösterecektir.

5.4. SATICI, sözleşmeden doğan ifa yükümlülüğünün süresi dolmadan ALICI’yı bilgilendirmek ve açıkça onayını almak suretiyle eşit kalite ve fiyatta farklı bir ürün tedarik edebilir.

5.5. SATICI, sipariş konusu ürün

veya hizmetin yerine getirilmesinin imkansızlaşması halinde sözleşme konusu yükümlülüklerini yerine

getiremezse, bu durumu,

sözleşmeden doğan ifa

yükümlülüğünün süresi dolmadan

tüketiciye bildireceğini, makul süre içinde toplam bedeli ALICI’ya iade edeceğini kabul, beyan ve taahhüt eder.

5.6. ALICI, Sözleşme konusu ürünün teslimatı için işbu Sözleşme’yi elektronik ortamda teyit etmesi gerekir; herhangi bir nedenle sözleşme konusu ürün bedelinin ödenmemesi ve/veya banka kayıtlarında iptal edilmesi halinde, SATICI’nın sözleşme konusu ürünü teslim yükümlülüğünün sona erecektir.

5.7. ALICI, Sözleşme konusu ürünün ALICI veya ALICI’nın gösterdiği adresteki kişi ve/veya kuruluşa tesliminden sonra ALICI''ya ait kredi kartının yetkisiz kişilerce haksız kullanılması sonucunda sözleşme konusu ürün bedelinin ilgili banka veya finans kurulusu tarafından SATICI''ya ödenmemesi halinde, ALICI Sözleşme konusu ürünü 3 gün içerisinde nakliye ve diğer tüm giderleri kendisine ait olacak şekilde SATICI’ya iade edeceğini kabul, beyan ve taahhüt eder.

5.8. SATICI, tarafların iradesi dışında gelişen, önceden öngörülemeyen ve tarafların borçlarını yerine getirmesini engelleyici ve/veya geciktirici hallerin oluşması gibi mücbir sebepler halleri nedeni ile sözleşme konusu ürünü süresi içinde teslim edemez ise, durumu ALICI'ya bildirecektir. ALICI da siparişin iptal edilmesini, sözleşme konusu ürünün varsa emsali ile değiştirilmesini ve/veya teslimat süresinin engelleyici durumun ortadan kalkmasına kadar ertelenmesini SATICI’dan talep etme hakkını haizdir. ALICI tarafından siparişin iptal edilmesi halinde ALICI’nın kredi kartı ile yaptığı ödemelerde ise, ürün tutarı, siparişin ALICI tarafından iptal edilmesinden sonra en makul süre içerisinde ilgili bankaya iade edilir. ALICI, SATICI tarafından kredi kartına iade edilen tutarın banka tarafından ALICI hesabına yansıtılmasına ilişkin ortalama sürecin 2 ile 3 haftayı bulabileceğini, bu tutarın bankaya iadesinden sonra ALICI’nın hesaplarına yansıması halinin tamamen banka işlem süreci ile ilgili olduğundan, ALICI, olası gecikmeler için SATICI’yı sorumlu tutamayacaktır.

5.9. ALICI, sözleşme konusu mal/hizmeti teslim almadan önce muayene edecek; ezik, kırık, ambalajı yırtılmış vb. hasarlı ve ayıplı mal/hizmeti kargo şirketinden teslim almayacaktır. Teslim alınan mal/hizmetin hasarsız ve sağlam olduğu kabul edilecektir. Teslimden sonra mal/hizmetin özenle korunması borcu, ALICI’ya aittir. Cayma hakkı kullanılacaksa mal/hizmet kullanılmamalıdır. Fatura iade edilmelidir.

5.10. ALICI, SATICI’ya ait internet sitesine üye olurken verdiği kişisel ve diğer sair bilgilerin gerçeğe uygun olmalıdır. ALICI, SATICI’nın bu bilgilerin gerçeğe aykırılığı nedeniyle uğrayacağı tüm zararları derhal, nakden ve def'aten tazmin edecektir.

5.11. ALICI, SATICI’ya ait internet sitesini kullanırken yasal mevzuat hükümlerine riayet etmesi ve bunları ihlal etmemesi beklenmektedir. Aksi takdirde, doğacak tüm hukuki ve cezai yükümlülükler tamamen ve münhasıran ALICI’yı bağlayacaktır.

5.12. SATICI’ya ait internet sitesinin üzerinden, SATICI’nin kendi kontrolünde olmayan ve/veya başkaca üçüncü kişilerin sahip olduğu ve/veya işlettiği başka web sitelerine ve/veya başka içeriklere link verilebilir. Bu linkler ALICI’ya yönlenme kolaylığı sağlamak amacıyla konmuş olup herhangi bir web sitesini veya o siteyi işleten kişiyi desteklememekte ve link verilen web sitesinin içerdiği bilgilere yönelik herhangi bir garanti niteliği taşımamaktadır.

6. CAYMA HAKKI

6.1. ALICI; mal satışına ilişkin mesafeli sözleşmelerde, ürünün kendisine veya gösterdiği adresteki kişi / kuruluşa teslim tarihinden itibaren 14 (on dört) gün içerisinde hiçbir gerekçe göstermeksizin malı reddederek sözleşmeden cayma hakkını kullanabilir.

Hizmet sunumuna ilişkin mesafeli sözleşmelerde ise, bu süre sözleşmenin imzalandığı tarihten itibaren başlar. Cayma hakkı süresi sona ermeden önce, tüketicinin onayı ile hizmetin ifasına başlanan hizmet sözleşmelerinde cayma hakkı kullanılamaz. Cayma hakkının kullanımından kaynaklanan masraflar ALICI’ya aittir. SATICI malı kendisinin geri alacağına dair bir teklifte bulunmadıkça, ALICI cayma hakkını kullandığına ilişkin bildirimi yönelttiği tarihten itibaren on gün içinde malı SATICI’ya veya yetkilendirmiş olduğu kişiye geri göndermek zorundadır.

6.2. Cayma hakkının kullanılması için 14 (on dört) günlük süre içinde SATICI’ya e-posta ile yazılı bildirimde bulunulması ve ürünün 7. madde başlığı altında düzenlenen “Cayma Hakkı Kullanılamayacak Ürünler” hükümleri çerçevesinde kullanılmamış olması şarttır. Bu hakkın kullanılması halinde;

a) kişiye veya ALICI’ya teslim edilen ürünün faturası,(İade edilmek istenen ürünün faturası kurumsal ise, iade faturası ile birlikte gönderilmesi gerekmektedir. Faturası kurumlar adına düzenlenen sipariş iadeleri İADE FATURASI kesilmediği takdirde tamamlanamayacaktır.)

b) İade edilecek ürünlerin kutusu, ambalajı, varsa standart aksesuarları ile birlikte eksiksiz, kullanılmamış ve hasarsız olarak teslim edilmesi gerekmektedir.

c) ALICI’nın kusurundan kaynaklanan bir nedenle malın değerinde bir azalma olursa veya iade imkansızlaşırsa ALICI kusuru oranında SATICI’nın zararlarını tazmin etmekle yükümlüdür.

         7. CAYMA HAKKI
             KULLANILAMAYACAK
             ÜRÜNLER

Tüketicinin istekleri veya kişisel ihtiyaçları doğrultusunda hazırlanan mallar, cayma hakkının istisnasıdır. Yönetmelikte yer alan cayma hakkının diğer istisnaları da uygulanacaktır.

Site üzerinden verilen siparişe ait ödemenin gerçekleşmesi durumunda ALICI işbu Sözleşme’nin tüm koşullarını kabul etmiş sayılacaktır. SATICI, söz konusu Sözleşme’nin site üzerinde, ALICI tarafından okunduğuna ve kabul edildiğine dair onay almaksızın sipariş verilememesini sağlayacak yazılımsal düzenlemeleri yapmakla yükümlüdür.

8.UYUŞMAZLIKLARIN ÇÖZÜMÜ VE UYGULANACAK HUKUK

İşbu Mesafeli Satış Sözleşmesi'nden doğabilecek uyuşmazlıkların çözümünde Türk hukuku uygulanacak olup, Tüketici Hakem Heyetleri ile Tüketici Mahkemeleri yetkilidir.

SATICI :

ALICI :

TARİH :

Distance Sale Agreement

1. PARTIES

1.1. Seller Information: Hereinafter referred to as ‘Seller’.
Title: Salihoğlu Tasarım ve Danışmanlık Şirketi Ticaret Limited Şirketi
MERSİS No: 0741057562700015
Address: Etiler Mahallesi Bebek Yokuşu Sk. No: 5/6 Beşiktaş/İstanbul
İletişim Bilgileri:
Web Site: http://begumbdh.com/
Telephone: +902122873682
Fax:
E-mail: info@begumbdh.com

2. DEFINITIONS

a) Law: The Consumer Protection Law numbered 6502

b) Regulation: Regulation on Distance Contracts dated 27.11.2014

c) Seller: Shall mean the legal entity/person who provides the services and/or sell a product to the consumer under its commercial activities,

d) Buyer: Shall mean the person legal entity/person who consumes the services and/or buys a product subject to the e-trade.

e) Website: Shall mean the domain named ‘http://begumbdh.com/’ which belongs to the Seller for the purposes of e-trade and commercial activities

f) Commodity: Refers to special designed products branded Bégum Bridal Design,

g) Distance Sale Contract: Shall mean the this agreement entered into by between the Seller and Buyer,

h) Service: Refers to any commercial activities provided by Seller to Buyer except selling a product,

i) Consumer: Shall mean the legal entity/person who purchases goods and services for personal use,

j) Personal Data: any information that relates to an identified or identifiable living individual.

3. CONTEXT OF THE CONTRACT

Buyer has ordered the product(s) via electronic platform which is http://begumbdh.com/ which bears the specifications of the product, prices and extra expenses including VAT and shipment if applicable pursuant to the Preliminary Information Form and the invoice. The frame for the rights and obligations of the Buyer/Seller are in accordance with the Consumer Protection Law - No: 6502 and Distance Contract Regulation in Turkey, d.27.11.2014.

4.PRODUCT(S) DESCRIPTIONS AND PRICES

4.1. At least one main feature of the product(s) and/or service is presented on the website such as color, model, material and accessories.

4.2. All the prices listed and presented on the website are VAT included. Shipment and other expenses are stated separately if applicable. The announced prices are valid until they are updated or removed. Special offers are valid within the specified period of time unless otherwise stated.

4.3. Prices of the product under this agreement and additional expenses (if applicable) are stated below:

Product:

Quantity:

Shipment:

VAT:

Total:

Method of Payment and Plan:

Delivery Address:

Receiver:

Billing Address:

Order Date:

Delivery Date:

Type of Delivery:

5. REPRESENTATIONS AND WARRANTS OF THE BUYER

5.1 The Buyer acknowledged, understood and confirmed by executing the payment that has been given the required information via electronic platforms of the Seller which also includes the required Pre-Contractual Information Form. The Buyer accepts that it has read, understood and confirmed the following information:

5.1.1 Information about the Seller including title, address and the contact details which may be also required for any complaints directed to the Seller,

5.1.2 The information related to payment, delivery and performance, and if any, the commitments related to these, and the methods of settlement of the Seller related to the complaints,

5.1.3 The scope of the withdrawal right, how to use it, application aspects, procedure, process, time frame and transportation information in case of return needed in terms of the product(s) is already delivered.

5.1.4 The information related to the media through which the notification of withdrawal is to be served,

5.1.5 All the exemptions of the withdrawal right mainly in accordance with but not limited to the Distance Contract Regulation d.27.11.2014 clause 15 section b,

5.1.6 Detailed jurisdiction information about the Consumer Court and Consumer Arbitration Committee in case the Buyer may apply those judicial authorities for disputes related to this distance sales agreement,

5.2 In addition, the Buyer represents and acknowledges that he/she has been informed of the privacy, data utilisation and processing rules applied by the Seller and related to the Buyer information and electronic communication rules with the Buyer, and the legal rights of the Buyer and Seller and the procedures of the Parties' exercising their rights, through the Policies and Announcements published via the Website.

5.3 In the case that the Buyer takes the delivery of the damaged and defective goods/services that have been damaged, broken, package torn, etc. from the cargo company without examining before taking the delivery of the goods/services subject matter of the Contract, the responsibility entirely belongs to the Buyer. The goods/services received by the Buyer from the cargo attendant shall be deemed undamaged and sound. The responsibility and the damages of the goods/services belong to the Buyer after delivery. In the case that the relevant bank or finance institution fails to pay the price of goods/services to the Seller after the delivery of the goods/services due to unjustified or illegal use of the Buyer's credit card by unauthorised persons for reasons not caused by the Buyer's fault, the Buyer shall be obliged to return the goods/services to the Seller within 3 (three) days provided they have been delivered to it. In this case, the delivery cost shall be borne by the Buyer.

5.4 The Seller acknowledges, represents and warrants that it shall notify the Buyer if it fails to deliver the product subject matter of the contract due to force majeure such as occurrences that develop without the discretion of the parties, that are not foreseeable and that prevent and/or delay the fulfilment of obligations of the parties. The Buyer shall be entitled to request the Seller the order to be cancelled, the product subject matter of the contract to be changed with its peer if any, and/or the delivery time to be postponed until the preventing condition no longer exists. In the case that the order is cancelled by the Buyer, in payments made by credit card by the Buyer, the price of the product shall be refunded to the relevant bank within a reasonable time period by the Buyer. The Buyer acknowledges, represents and warrants that the period for the amount refunded to the Buyer's credit card by the Seller being reflected to the account of the Buyer may be 2 (two) to 3 (three) weeks, and that the Buyer shall not hold the Seller responsible for possible delays since such amount being reflected to the Buyer's accounts after having been refunded to the Bank is completely a process related to the bank.

5.5. The Buyer represents and warrants that the personal information and other information personally provided by the Buyer while signing up in the Seller's website or during the maintenance of the processes of order formation, cancellation and/or delivery are true and the personal information and the order information belongs to the Buyer, and that he/she shall compensate all damages to be incurred by the Seller due to the inaccuracy of such information, immediately, in cash and in a full upon the first notification of the Seller.

5.6 The Buyer acknowledges and warrants in advance to comply with the provisions of the legislation and not to violate them when using the website of the Seller. Otherwise, all legal and penal obligations to arise shall fully and solely bind the Buyer.

5.7 The Buyer acknowledges, represents and warrants that he/she shall confirm this Contract in electronic environment for the delivery of the product subject matter of the Contract, and in the case that the price of the product subject matter of the Contract is failed to be paid for any reason and/or it is cancelled in the bank/finance institution records, the Seller's obligation to deliver the product subject matter of the Contract shall cease. The Buyer acknowledges, represents and warrants that the Seller shall have no responsibility related to the payments for which failure code is sent by the bank and/or finance institution for any reason but paid by the bank and/or finance institution to the Seller.

5.8 Any member who violates one or more than one of the articles set forth in this Contract shall be personally responsible for such violation in legal and penal respects, and he/she shall hold the Seller harmless from the legal and penal consequences of these violations. In addition, in the case that the incident is carried to the field of law due to such violation, the Seller reserves its right to claim damages against the member due to failing to comply with the Membership Agreement.

6. REPRESENTATIONS AND WARRANTS OF THE SELLER

The Seller agrees, declares and undertakes to deliver the contracted product fully in line with the qualities stated, the information and documentation needed and in good condition free of any defect as stipulated by the legal regulations, to perform the job conforming to standards based on the principles of honesty and decency, to maintain and enhance the service quality, to extend due care and diligence while performing the job, and to act with caution and prudence. The delivery time of each product varies based on the product type, the country to be delivered and the shipping company and also the related custom process.

The Seller is responsible for the delivery of the goods/services subject matter of the contract in sound condition, in full, in accordance with the qualifications specified in the order and together with the warranty certificates and user's manuals. If the goods/services subject matter of the contract is to be delivered to a person/entity other than the Buyer, the Seller may not be held responsible for the person/entity to be served not accepting the delivery. The Seller shall refund the price of the goods/services and return the securities, if any, within a reasonable time period. For justified reasons, the Seller may supply goods/services of equal quality and price provided that it informs the Buyer before the expiration of the period of performance in the contract. If the Seller has the opinion that the performance of the goods/services has become impossible, it informs the Buyer before the expiration of the period of performance of the contract. The price paid and the securities, if any, shall be returned within 14 (fourteen) days. The goods/services that are faulty or out of order from the goods/services that are sold with warranty certificate may be sent to the Seller for the performance of the necessary repairs within the warranty conditions; in this case, the delivery costs shall be borne by the Seller.

7. INTELLECTUAL PROPERTY

Regarding the regulation, revision and partially/fully use of any information and content of the Website, all intellectual and industrial property rights of the third parties according to the Seller's agreement belong to Salihoğlu Tasarım ve Danışmanlık Şirketi Ticaret Limited Şirketi, and may not be used without written consent.

8. PERSONAL DATA PROTECTION

The Seller uses, transfers and processes personal data in line with the relevant laws and regulations.

9. RIGHT OF WITHDRAWAL

9.1 As of the date of delivery of the product to the Buyer or to the person/entity present at the address indicated, the Buyer may return the goods/services purchased, within 14 (fourteen) days as of the date of delivery exercising his/her right of withdrawal without undertaking any legal or penal responsibility and without showing any reason.

9.2 The period of right of withdrawal starts at the date when the contract is concluded for agreements related to performance of service, and as of the date when the consumer or the third person determined by the consumer takes the delivery of the goods for agreements related to delivery of goods. However, the consumer may exercise his/her right of withdrawal within the period from the conclusion of the contract until the delivery of the goods.

9.3 In case of exercising of the right of withdrawal;

a) The Buyer sends the goods back to the Seller within 10 (ten) days as of exercising the right of withdrawal.

b) Any boxes, packages, if any, standard accessories and if any, other products gifted together with the goods must be returned in full, unused and undamaged within the scope of the right of withdrawal. While the goods are returned to the Seller, the original invoice submitted to the Buyer at the moment of delivery of the goods must also be returned by the Buyer. If the original copy of the invoice is not sent, the amount of VAT and if any, other legal obligations shall not be refunded.

c) Seller shall refund the amount to the Buyer within a reasonable period of time after the execution of the withdrawal right.

If the goods' value decreases due to a reason deriving from the fault of the Buyer or if the return becomes impossible, the Buyer is liable to compensate the losses of the Seller to the extent of his/her fault.

10. CASES WHERE THE RIGHT OF WITHDRAWAL MAY NOT BE EXERCISED

The right of withdrawal cannot be exercised in the following cases:

a) the supply of goods made to the consumer’s specifications or clearly personalized

b) the supply of goods with protective elements such as wrapping, band, seal and package, which are not suitable for return due to health or hygiene reasons and were unsealed and used after delivery,

Other exemptions set forth in the Regulation will be also applicable.

If the invoice of the products wanted to be returned by the Buyer or third party is a corporate invoice, the Buyer is requiredto send the return invoice issued by the corporation together with the products when returning them. Otherwise, the returns of the orders, the invoices of which are issued to the name of the corporations, shall not be completed unless their return invoices are issued. The Buyer acknowledges and undertakes that he/she has knowledge about this matter and shall not exercise his/her right to withdrawal and shall not make any request from the Seller unless he/she has failed to duly submit the relevant return invoices to the Seller.

11. SETTLEMENT OF DISPUTES

The governing law shall be Turkish law and Turkish Consumer Arbitration Committees and Consumer Courts shall be the competent courts of jurisdiction.

12. NOTIFICATIONS AND EVIDENTIAL CONTRACT

Any correspondences to be made under this Contract shall be made via email except for the events explicitly stated in the legislation. The parties acknowledge, declare and undertake that, in the settlement of any disputes arising from this Contract, the Company's official books and commercial records, the electronic and computer and telephone/conversation records held on its databases and servers are binding, precise and exclusive evidence, and this article is in the nature of evidential contract in the sense of Article 193 of the Law on Civil Procedure.

This contract comprising 12 (twelve) articles is concluded and takes immediate effect upon being confirmed by the Buyer in the electronic environment on #DATE#

Mesafeli Satış Sözleşmesi

1. TARAFLAR

1.1. Satıcı Bilgileri: Bundan sonra ‘SATICI’ olarak anılacaktır.
Ticaret Unvanı: Salihoğlu Tasarım ve Danışmanlık Şirketi Ticaret Limited Şirketi

MERSİS No: 0741057562700015
Adres: Etiler Mahallesi Bebek Yokuşu Sk. No: 5/6 Beşiktaş/İstanbul
İletişim Bilgileri:
Web Sitesi: http://begumbdh.com/
Telefon: +902122873682
Faks:
Email: info@begumbdh.com